Required of Back Office Executive for Loyalty Service Industry atNoida

1 - 5 Years
Noida, Greater Noida

Job Description

Roles and responsibilities 

Job Description Sr.Executive/Executive Account Management

Company has established itself in three key areas of excellence:
Relationship Programs for Customers, Channel and Employees
Experiential Media (
Technology Solutions for Enterprise Loyalty Programs

With offices in Delhi, Mumbai, &Bangalore and presence in Pune &Kolkata, NCPL is able to provide a full-suite of services from Consulting to Technology to Process Delivery. Our active partner offices in the UAE, Europe and Sub-Saharan Africa are testimony to our world-class solutions.

Since 2000, NCPL has had the benefit of working with a diverse range of businesses and sectors. Blue chip clients such as ACC, Al Tayer Group- UAE, Canon, Club Mahindra, Godrej, ITC Foods, Kansai Nerolac, Royal Orchid Hotels, Titan Industries & Trident Hotels have entrusted NCPL to devise and manage their Customer Engagement Programs.
What is in it for you? In addition to being part of a future-ready, sunrise industry (CAGR >50%), a career at NCPL offers an individual:

a. High visibility Senior Management is hands-on in all engagements
b. A strong learning environment and the ability to develop muti-disciplinary skills any client engagement has a strong mix of strategy, creativity, technology, operations, and analysis
c. A steep growth track a fast growing company, NCPL prefers to promote from within

Department / Branch Account Management
Designation / Title Executive Account Management
Reports to Program Manager Account Management
Job Location Kolkatta

Role Description (Key Skill Areas)

Primary role of servicing clients and over-seeing day-to-day operations of the various projects / campaigns of the client
Understanding clients business and relationship marketing requirements
Meeting up with the clients & taking brief from them.
De-briefing it to the other departments such as Creative, Operations, and Technology and to oversee that the work isdone in tandem with the clients brief.
Data analysis.
Working on MS Excel & Power Point presentations.

Desired Qualifications / Certifications Min. graduate but MBA preferred. Should be tech savvy but doesnt need to be a technical person.
Mandatory Qualifications / Certifications
Should have good MS Office skills such as Excel and PowerPoint.
Communication skills should be above average
Reporting Manager Program Manager Account Management

If you are highly interested and motivated, kindly send your positive clarification as soon as possible to-

Anindita Seth

Salary: INR 1,00,000 - 3,00,000 PA.

Industry:IT-Software / Software Services

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Back Office/Web/Transaction Processing

Role:Associate/Senior Associate -(NonTechnical)


Desired Candidate Profile

Please refer to the Job description above


UG:Any Graduate - Any Specialization, B.Sc - Any Specialization, B.Com - Commerce

Company Profile


B3- BRAIN BEHIND BRAND is one of the fastest growing Executive Search Agency/ Placement Consultant based at Kolkata, India. We started our journey in 2008 and since then, have worked/ working for esteemed Clients in India, Oman, UAE, Malaysia, Indonesia etc. Our focused Verticals are Engineering, Construction, Manufacturing, Mining, Project Management etc.
ABOUT OUR CLIENT (Owner of this Job)
Since 2000 we have been providing our clients a unique mix of strategic consulting, project management services, technology, creative and operational support services to achieve optimum profitability by more effectively managing relationships with customers, channel partners and employees.

Since inception, NetCarrots has continuously grown its expertise in delivering value to the most customer centric businesses across various industries. Our experience cuts across diverse industries including BFSI / Manufacturing / Retail / Telecom / Consumer Goods / Travel & Hospitality / Construction / Real Estate / Entertainment & Healthcare.
View Contact Details+

Recruiter Name:Anindita Seth





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