Essential : BE/ B.Tech/ AMIE/ Diploma in any discipline.
Preferred: Graduation / Post Graduation in Mechanical Engineering.
Essential: Minimum 5 to 7 years of experience in automobile workshop (Commercial Workshop) service function.
Preferred: At least 2 years as a team leader or a department head of Any Commercial Vehicles Workshop viz. Ashok Leyland, VE, SML, Mahindra, Tata Motors. If any candidate have an idea of TATA AUTHORISED SERVICE STATION (TASS) it will give him extra mileage.
Key Result Areas
Vehicle turnaround time.
Effective bay utilization.
Accessory and other VAS sales against targets.
Effective resolution of customer complaints in prescribed time frame.
Ensuring all workshop work is completed on time
Keeping the productivity of the workshop as agreed levels.
Ensuring facility upkeep and availability of all tools and equipments.
Exposing technicians on to various levels of training and ensuring that all technicians are trained/certified.
Initiating housekeeping , safety and security procedures that result in a safe and attractive work environment
Maintaining dealership equipment in effective and safe working conditions.
Hiring contract workers as and when required.
Updating MIS on a daily basis.
Liasion with allied business agencies.
Behavioural Attributes- Must possess with high proficiency
Drive for results.
Problem solving and Decision making skills.
Initiative & Objection handling.
Communication and Good Negotiation skills.
Effective team handling & Interpersonal skills.
Should be a good trouble shooter.
Should be a good team leader.
Capable to train, develop and motivate technicians and shop supervisors
Should have sound working knowledge of automobiles and latest technology.
Must be PC literate(MS-Word and MS-Excel)
Salary: INR 1,75,000 - 3,25,000 P.A.
Industry:Automobile / Auto Anciliary / Auto Components
Functional Area:Production, Manufacturing, Maintenance
Desired Candidate Profile
UG:B.Tech/B.E. - Any Specialization, Diploma - Any Specialization
PG:M.Tech - Any Specialization
Doctorate:Doctorate Not Required
B3-BRAIN BEHIND BRAND